Help & FAQ

My Orderly Home helps you organize your belongings into Storage Areas (rooms) and Containers (boxes, suitcases) so you can find anything in seconds. You can scan QR codes on containers to share contents with family or movers.

Create a Storage Area (e.g. "Garage"), then a Container inside it (e.g. "Tools Box"), then add Items to the container. You can add items by typing, by photo, or by voice.

Yes. Go to Settings → Subscription. Upgrades take effect immediately; downgrades apply at the next renewal.

Each plan includes a photo allowance. There are two plans, Basic and Premium, and the current allowance for each is shown in the app — on the plan screen and on your profile's usage page. Those are the figures that count: they are set on our servers and can change without an app update, so a number printed here would go out of date without anyone noticing. The allowance resets at the start of each new billing period — yours, not the calendar month — so it turns over on the day your subscription renews. Removing a photo before the period ends gives the slot back.

Each plan includes an allowance for the things you do most — creating items, containers and storage areas, attaching photos, and so on. When you reach one, the app tells you and declines that action; it never charges you extra, and it never discards anything you have already saved. You can wait for the allowance to reset, or tap Upgrade Plan on the message itself. Allowances that reset do so at the start of each new billing period — yours, not the calendar month — so they turn over on the day your subscription renews. Your current allowances are shown in the app, on the plan screen and on your profile's usage page.

Open the container, tap the share icon, and choose how to share — by user, by access label, or by QR code. Storage Areas cannot be shared; only containers can.

The container's QR access mode is set to "label only" or "closed" in Share Settings. Open the container's share settings and switch to "open" if you want anyone with the QR to be able to request access.

Yes. You can browse, search, and edit your inventory without internet.

Settings → Data & account → Delete Account (or Delete my account on the plans screen). Your account is kept for 14 days in case you change your mind, then permanently deleted, except security logs, which are kept until they are a year old (see the Privacy Policy). To cancel inside those 14 days, tap Keep my account on the banner at the top of Settings, or on the plans screen. Signing out and back in does not cancel a pending deletion.

Settings → Data & account → Export My Data. When it's ready, tap Download My Export. A file called my-orderly-home-export.json is saved to your phone's Downloads. It describes your photos but doesn't contain them. To keep photos, open Settings → Photos → My Photos, tap a photo and choose Save to phone (or long-press to pick several).

Only if you agree. Crash reports and usage data are off unless you switch them on (Settings → Privacy). Usage data records which screens and features are used, never what you type or store, and is never linked to your account.

After 90 days without a plan your account is scheduled for deletion. We email you, and subscribing again within 14 days keeps it.

Yes. The printable label maker is free, with no signup, no account and no watermark, and there is no paid version of it to upgrade to.

Eight: A4 (210 × 297 mm), Letter (8.5 × 11 in), A5 (148 × 210 mm), Half Letter (5.5 × 8.5 in), A6 pocket (105 × 148 mm), index card (4 × 6 in), A7 mini (74 × 105 mm) and business card (85.6 × 54 mm). Sheets smaller than the paper in your printer are tiled onto a larger carrier sheet with a cut line around each one.

No. The label maker runs entirely in your browser and is not connected to your My Orderly Home account. You do not need to install the app or sign in to use it.

No. It prints onto ordinary paper with a dashed cut line around each label, to be cut apart with scissors or a guillotine. It does not align to the peel-off grid of Avery, Herma or other pre-cut adhesive sheets, and there is no template picker for those products.

No. The words you type are never sent anywhere, and there is no analytics on the page. The only thing it remembers, in your own browser, is whether you've answered the mailing-list card. Once it has loaded you can disconnect from the internet and it will still print.